Servicing Your Vending Machine

Success of a business is influenced by several factors. Goodwill is one among them. It is easy to acquire and loose customers, but the real challenge is retaining them. A well satisfied and loyal customer would bring in another 2 customers while a unsatisfied customer will restrict 10 more customers from visiting your business. With more and more vending operators entering the business world, customer has a wide choice to choose from and he is ‘the king’. Entrepreneurs should realise this fact and ensure they provide the best quality of service to their customers.

The durability or life of a vending machine depends on the kind of maintenance and care an operator takes. Vending machines are used to sell almost all kinds of products and services. Snack and soda machine are the most common among them. These machines are successful in satisfying the basis needs of customers (hunger and thirst). What if these machines do not function properly? Customers will not only curse the machine for wasting their valuable time, but also they will never visit these machines again. To avoid this situation, operators have to attend to these machines regularly and see to it that they are in good working condition.

How often do I need to service my vending machine?

This is a common question asked by most operators. Vending machines should be checked at least once in a month. Collecting money and refilling machine with stock is a part in regular servicing and this takes hardly 3 to 4 minutes of your time.

Timely servicing and monitoring machine performance will prevent unnecessary breakdowns. Machines should also be refilled with best quality goods so that customers would not leave disappointed. If an operator is new to vending business, he should start by purchasing a new vending machine. Old and obsolete equipment will bring about bad reputation and also effect sales as they break down frequently.

Companies like Planet Antares are offering a range of vending solutions. Planet Antares sells remarkable vending machines for error free operations. They also have amazing customer support and after-sales program designed for complete customer satisfaction.

Regular and prompt servicing of machines will ensure long life and lead to well flourished business.